SafeSwap Buyer Terms — v1 (DRAFT — pending solicitor review)

_SafeSwap by SBS. Dublin, Ireland. These are baseline terms for V1 testing and MUST be reviewed by a qualified Irish solicitor before public launch. The hash of this exact file is recorded in ss_terms_versions and binds each buyer's acceptance to this version._

1. What SafeSwap is

SafeSwap is a managed, same-day marketplace. A SafeSwap driver collects the item from the seller, checks it against the listing, and delivers it to you. You never meet the seller.

2. Payment

• All payments are made in-app through Stripe. SafeSwap never accepts cash and never asks for

payment outside the app.

• When you buy, your card is authorised for the item price plus the delivery fee. Funds are

captured only after the item passes pickup inspection.

• For V1, SafeSwap charges no buyer protection fee and no platform fee. You pay the item

price plus a delivery fee that covers the cost of the drive.

3. Protected payment (not escrow)

Your payment is protected through Stripe. SafeSwap does not hold your money as a deposit or escrow. Money moves only through the regulated Stripe payment flow.

4. Buyer protection

You are protected and may raise an issue within the acceptance window if:

• the item does not match the listing;
• the item is damaged in a way that was not disclosed;
• the wrong item is delivered;
• the item is counterfeit or clearly misrepresented;
• promised accessories are missing;
• an iPhone or console fails its required checks.

5. You are not protected if

• you change your mind;
• you chose the wrong size;
• you ignored clear listing details;
• you damaged the item after delivery;
• you attempt any off-platform deal.

6. Acceptance

After delivery you must accept the item or raise an issue within the acceptance window shown in the app (48 hours at launch). If you do nothing, the item is treated as accepted and the seller is paid.

7. Prohibited conduct

No off-platform payment, no off-platform meet-ups, no sharing of personal contact details to arrange a side deal, no abusive messages, no fraudulent claims.

8. Data

SafeSwap stores your account, addresses, device information, order history, messages, and any dispute evidence. See the Privacy Policy. You can request export or deletion in-app.

9. Liability

SafeSwap operates the platform and the delivery/inspection service. The seller is responsible for the accuracy of the listing. SafeSwap's liability is limited to the value of the order.

10. Changes

We may update these terms. A new version requires re-acceptance before your next purchase.